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Frequently asked questions

Answers to commonly asked questions about Pollen and PollenOS. If you can't find the answer you're looking for below, check out our FAQ page or get in touch via the form above.

01

ポーレン 、どこで設立されたのですか？

Singapore (HQ): Pollen Tech Pte Ltd (201811278M)
Malaysia: Pollen Tech Sdn Bhd (1325151-W)
Indonesia: PT. Pollen Tech Indonesia (1010220062121)
India: Pollen Tech India Private Limited (U62099KA2023FTC171707)
Thailand: Pollen Tech (Thailand) Co Limited (0105567042816)

02

What is your registered address?

Pollen Tech Pte Ltd (201811278M) is registered at 7 Temasek Boulevard Suntec Tower One Singapore 038987.

03

I'm looking to buy bulk inventory, not sell. Do you have that option?

Yes! Pollen operates a private marketplace where brands on PollenOS can list their inventory for buyers to browse and make offers on (Pollen Pass account required). For more information, please visit https://direct.pollentech.cloud/

04

If I use PollenOS to list excess inventory, am I locked in an exclusivity contract?

ポーレン は、ブランドに対して余剰在庫の新たな販売チャネルを提供し、ブランドが他のプラットフォームに在庫を掲載することを制限していません。

05

I saw you have a private marketplace. How do I prevent my product information from leaking / how do I know I can trust your buyers?

Pollen restricts access to the marketplace to verified Pollen Pass buyers. This means they must first sign up for a Pollen Pass buyer account and provide all required information, which is reviewed by our team before they are approved to access the marketplace, view listings, and make offers.

06

Do I have to be based in country where Pollen is incorporated to use PollenOS?

Not at all! As PollenOS is cloud-based, we are proud to work with brands big and small across the globe.